Salary: $26.60— $37.24 Hourly
Position Summary:
The Public Safety Dispatcher receives emergency and non-emergency calls, gathers critical information, dispatches appropriate law enforcement, monitors field activity, processes records, conducts database inquiries, maintains accurate documentation, and supports first responders through timely, professional communication and coordinated response to protect the community and ensure public safety every day effectively.
Essential Functions:
- The purpose of this position is to receive and process state, federal, and tribal emergency and non-emergency service calls; interviews callers and gathers details to determine needed resources; identifies and dispatches appropriate law enforcement and relays critical information using dispatch equipment;
- Processes and types complete and accurate caller information and disseminates it in both typewritten and verbal form;
- Monitors and maintains up-to-the-moment status of all emergency personnel;
- Receives and processes field requests from officers to run driver’s licenses, registrations, warrant checks, and criminal histories.
- Runs queries for wanted persons, vehicles, and property;
- Maintains records and files;
- Enters warrants in internal and external systems; and,
- Performs related work as assigned.
Requirements:
- High School Diploma or GED from an accredited institution and two (2) years of working in a Police and/or Emergency dispatch center.
- Prior law enforcement dispatching experience preferred.
- Arizona Criminal Justice Information System Terminal Operator Certification – ACJIS TOC within one (1) year of hire required.
- Valid Arizona driver’s license upon hire.
- Bilingual (Spanish) highly desired.
- Prior experience with heavy telephone or emergency dispatching experience preferred.
- Minimum 35 wpm net typing.
- Prior experience using word processing and PC applications required.
