Salary: $5,942.06 – $8,359.85 Monthly
Position Summary:
To receive and process emergency and non-emergency calls for service and dispatch police units using computer aided dispatch and a variety of communications equipment; performs related duties for animal control and parking control officers and related requests for service.
Essential Functions:
• Receive emergency and non-emergency calls from the public requesting police, fire or other emergency service; determine nature and location of emergency, determine priority and dispatch emergency units or refer calls as necessary and in accordance with established procedures;
• Respond to field unit requests and maintain their status;
• Relay information and assistance requests involving other law enforcement agencies;
• Monitor alarms received through automatic alarm systems; dispatch units as appropriate;
• Make inquiries and interpret responses from Teletype networks relating to wanted persons, stolen vehicles, vehicle registration, stolen property, etc.
• Test and inspect equipment as required;
• Establish and maintain daily log of all field calls and units dispatched; record, classify, and maintain records of communication;
• Operate a variety of communications and office equipment;
• Regularly and predictably attend work; and
• Perform related duties as assigned.
Requirements:
- Entry Level Appointments: Prior public contact or police agency experience desirable. Prior California public safety dispatching experience is highly desirable. Lateral Appointments: One year of experience with a California police agency as an emergency dispatcher.
- High school graduation or G.E.D; possession of a POST Public Safety Dispatcher certificate is highly desirable.
- Due to the performance of some field duties which require the operation of a personal or City vehicle, a valid and appropriate California driver’s license and an acceptable driving record may be required.
- Possession of, or ability to obtain, a POST Dispatch Academy Public Safety Dispatcher Certificate.
- Prior to employment, the prospective candidate must successfully complete a thorough background review, including being fingerprinted by Newport Beach Police Department.
