Salary: $51,377 – $70,643
Position Summary:
The Village of Downers Grove is seeking a Police Records Specialist to perform various administrative and public service duties, including internal and external customer service.
Essential Functions:
- Provides customer service at the front desk, as well as over the phone
- Performs data entry and scanning for various procedures, including traffic tickets, arrest charging documents, parking tickets, accident reports, and warrants
- Provides quality control to ensure accurate and complete paperwork. Collaborates with police officers to review and correct paperwork.
- Completes State and Internal reporting as needed and assists other Police Department personnel with reporting
- Accepts, processes, and reports payments for various police functions, including reports, fingerprinting, parking tickets, and administrative tows
- Enters and maintains all state-mandated logs and documents related to the dispatch center’s LEADS activities
- Acts as liaison to the parking ticket system vendor
- Processes Freedom of Information Act Requests
- Processes Federal background checks
- Other duties as assigned
Requirements:
- A high school diploma or equivalent is required.
- Previous experience in law enforcement and customer service is preferred.
- A combination of education and experience that produces the required knowledge, skills, and abilities is also acceptable.
- LEADS, NIMS: Levels 100, 200, & 700, and FOIA. Certifications may be obtained within six months of hire.
