Salary: $16.88/hr.

Position Summary:

The Public Safety Telecommunicator I position handles emergency and non-emergency dispatch of police, firefighting personnel, county law enforcement, emergency management, and other city, county, state, and federal agencies. The Public Safety Telecommunicator answers all 911 calls for Woodward County and all 911 calls outlined within our inter-local agreements. The Public Safety Telecommunicator uses computer software and other dispatch systems to perform job functions. The Public Safety Telecommunicator I is an entry level position.

Essential Functions:

Operates the base radio and maintains contact with mobile units to dispatch public safety personnel where needed. Cooperates and communicates with other public safety agencies as necessary.
Receives and dispatches telephone and radio emergencies; monitors and transmits radio communication; broadcast orders to public safety personnel; coordinates emergency requests; monitors emergency telephones and traces emergency telephone disruptions.
Answers 911 calls, gather appropriate information, and notify appropriate personnel.
Assigns backup units and arranges for emergency equipment as necessary.
Operate digital logger. Operate in house computer system to retrieve and /or document information related to calls received about information on warrants, tickets, tag and license information.
Monitors alarm systems and responds to malfunctions or activation of the equipment.
Activate Civil Defense warning systems for alert or equipment checks at the request of superiors.
Implements a rotating wrecker list and contacts wrecker units for service.
Operates a teletype, updating, entering, and retrieving information relating to wanted persons, stolen property, vehicle registration, etc.; must be able to type, index file and perform other required functions. Maintain a log on departmental activities and wrecker calls. (Extensive use of office equipment required: teletype, computer, etc.)
Monitor activities in city buildings with both interior and exterior cameras.

Requirements:

Must be able to pass a local, state, and federal background check.
Must be able to pass a pre-employment drug and alcohol screening.
Must be able to pass random drug and alcohol screening.
Must have a high school education or equivalent.
Must possess a valid driver’s license and possess driving record acceptable to City’s insurance carrier.
Ability to read, understand and communicate fluently in the English language.
Successful completion of the Oklahoma Law Enforcement Telecommunications System (OLETS) and certified and licensed to use teletypewriter prior to or within six months of employment.
Must be a United States Citizen.
Knowledge of radio operation; must have clear distinct voice and able to communicate with the public effectively in all emergency situations. Must be able to calm irate or frantic callers to elicit proper information in order to quickly and effectively dispatch service or render telephonic assistance.
Must have knowledge of streets and geographic features within the area in which we receive both emergency and non-emergency calls for service.
Knowledge of radio broadcasting procedures and rules, department policies and procedures.
Ability to communicate clearly, operates the teletype, and performs general clerical duties.
Ability to type at a speed necessary for successful job performance.
Ability to maintain effective working relationships with a variety of employees.
Ability to listen and follow instructions from superiors.
Ability to understand and follow oral and written instruction.
Must be able to multitask in duties such as but not limited to answering the telephone and operating the two-way radio system simultaneously.
Must not have a conviction for a felony crime, under indictment, or involved in a pending criminal litigation.

Woodward Police Department

Latest Jobs

Public Safety Telecommunicator I (Dispatcher)