Salary: $21.55 Hourly

Position Summary:

Act as a radio dispatcher for the Spencer Police Dept., Clay County Sheriff’s Dept., County Conservation, and Emergency Services in Clay County. Operate communication equipment in the Law Enforcement Communications Center. Interact daily with citizens, law enforcement officers and emergency services for the purpose of passing on information to the right people in a correct and expedient manner. This is an important emergency services position that requires an individual dedicated to the protection of life and property.

Essential Functions:

Answer multi-line 911 & administrative telephone calls politely & courteously
Handle Police Department walk-in traffic
Use radio communication to dispatch information to emergency service personnel
Check operation of equipment and maintain, report malfunctions and all other matters of importance to Dispatch Supervisor
Operate police radio, strictly observing regulations for such operations
Responsible for relaying exact information from parties to Officers/Emergency services in the field
Send teletype and radio messages for departments, monitor teletype for incoming information
Notify support services when needed
Send for driver’s license checks, records, NCIC/wanted checks on subjects and vehicles
Conduct weekly Spencer warning system and fire dept. pager tests
Page weather bulletins to law enforcement, fire and Spencer Warning System
Activate tornado sirens when necessary for communities within Clay County that have warning systems
Contact on-call Street Dept. personnel during off hours as required
Enter wanted/missing persons into NCIC
Enter stolen property into Iowa/NCIC and validate these records on a monthly basis
File and maintain Protection orders as received from Clerk of Courts
Maintain Criminal History Log

Requirements:

Strong multi-tasking skills
High School graduate or an equivalent
Graduate of or available to attend State required 40-hour telecommunicator school
Must have or be able to attain IOWA/NCIC certification
Good communication skills with a clear speaking voice
Knowledge of or ability to train in the use of the police radio, teletype & computer
Proficient typing skills & basic knowledge of 10-code, military time & phonetic alphabet
Ability to follow orders and comprehend written materials
Ability to get along with the general public
Knowledge of the geography of the City, County and State
Possess calm, relaxed demeanor and non-combative attitude
Use CAD and Status log properly
Knowledge of personnel on shift
Worked with, or held some type of position dealing with the general public
Reliable transportation to get to and from work with a good work attendance record
Mentally and physically able to handle stress of position

Spencer City of Police Department

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