Salary: $23.55

Position Summary:

The Dispatcher receives incoming calls requesting Police, Fire, and EMS assistance through a variety of communication equipment and dispatches the appropriate emergency unit. The position utilizes computer aided dispatch software to initiate and track calls for service and record officer activity. The Dispatcher coordinates communications during police field activity and relays information to appropriate department officials or other agencies.

Essential Functions:

1. Responds accordingly to requests for Police, Fire and other emergency services through a variety of communication equipment and dispatches the appropriate emergency unit.
2. Responds accordingly to fire and intrusion alarms, while maintaining complete records.
3. Refers non-emergency calls to appropriate MCC Departments or other agencies in accordance with established procedures.
4. Operates surveillance equipment, monitoring both live and recorded video surveillance footage and reporting incidents or suspicious behavior to MCC Police personnel when necessary.
5. Provides support for requests of information from Fire, Law Enforcement, Criminal Justice and other authorized persons.
6. Activates the MCC Emergency Notification System, including Alertus brand beacons and outdoor sirens, as well as Blackboard text messaging.
7. Operates Access Control to remotely lock, unlock and grant access for authorized personnel for MCC locations.
8. Monitors card access and activity, panic alarms and deactivates lost or stolen access cards.
9. Monitors weather conditions for severe weather notification and conveys information pursuant to established procedure.
10. Attends work activities or programs as scheduled or assigned.

Requirements:

1. High School diploma or equivalent (GED) required.
2. One year of related work experience.
3. Varied work schedule of days, nights, and weekends working up to 24 hours per week.
4. NCIC Computer System certification within 3 months of hire.
5. CJIS Security Awareness Training within 3 months of hire.
6. Equivalent combination of education and/or work experience considered.
7. Valid driver’s license and insurability to drive college vehicles is required.
8. Must pass a background check.

Metropolitan Community College

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