Overview

Performs general duty law enforcement work to protect life and property across the organization. This position is subject to work assignments throughout the FirstHealth Corporate system but will focus primarily on the hospitals, which are in Moore County, Hoke County, Richmond County and Montgomery County. This position requires working various shifts to include day/night shifts, holidays, and will involve responding to after hour incidents.

An employee in this class performs a full range of general law enforcement duties. Work includes patrolling during a shift in a police car, on foot, by bicycle, or other appropriate means preventing, detecting and investigating disturbances and crime; investigating traffic accidents, helping victims; assisting patients and visitors; and performing traffic control work; apprehending suspects; testifying in court; and executing related assignments. Employees must exercise judgment, initiative and calm control when performing duties, but more difficult problems are normally carried out under the direction of or in conjunction with the Police Sergeant. Work involves frequent public contact which requires tact, firmness, and decisiveness. Work is performed in accordance with departmental policy and state and federal law, supplemented with specific directions from superior officers. Employees are subject to the usual hazards of law enforcement work. The employees are also subject to Level III OSHA Standards on blood borne pathogens. Work is performed under regular supervision, and is evaluated through observation, review of reports, and discussion concerning how particular incidents or activities were handled. Employees are expected to work as part of a team of public safety officers, including both sworn police officers and non-sworn public safety officers.

Responsibilities

Patrol facilities and property in a police car, on foot, by bicycle or other appropriate means; check doors and windows; examine premises of unoccupied buildings; detect unusual conditions, may maintain surveillance and observation for stolen cars, missing persons, or suspects; report dangerous or defective streets, sidewalks, traffic signals, or other hazardous conditions.
Fixed Post Functions Emergency Department/Hospital Concourse- Control patient and visitor entry as appropriate into the E.D. Operate metal screening system to prevent weapons or other contraband from entering the patient treatment area. Control the entrance of visitors and employees after hours at designated entrances as well as screens for proper authorization and identification.
Maintain a working knowledge of emergency codes and FirstHealth Police response procedures. Assist with mental health patient custody issues and assist in both arranging transportation to other facilities as well as escorting patients to units within the FirstHealth system. Control disruptive patients.
Respond to calls for assistance, complaints, suspicious activity, domestic disputes, loud and disruptive behavior, and other needs; complete calls by determining true nature of the situation and taking whatever legal or persuasive action is warranted.
Investigate traffic accidents; illegal parking; issues traffic citations; direct traffic and participate in other emergency operation activities.
Perform investigations of accidents and possible crimes through observation, questioning witnesses, and gathering physical evidence; perform investigative tasks assigned by the Police Sergeant or other senior officer; arrest and process criminal suspects.
Advise the public on laws and local ordinances; testify in court; execute search warrants; serve papers as needed.
Regulate and direct vehicular traffic at busy times or when traffic signal malfunctions or accidents require; maintain order at public gatherings.
Perform bank escorts.
Operate a two-way radio to receive instructions and information from or to report information to police headquarters; operate mobile data terminal with a variety of software.
Prepare detailed records and reports of activities.
Perform related duties as required.

Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this position.

Education/formal training/licensure/certification experience:

Graduation from high school and completion of basic law enforcement training; experience preferred; or an equivalent combination of education and experience.

Additional skills and requirements:

Possession of a valid NC driver's license or the ability to get a NC driver’s license. Certification by the North Carolina Justice Training and Standards Commission as a law enforcement officer or the ability to complete the NC BLET “Transfer” course. Prefer advanced law enforcement certification or ability to obtain within established timeframe. Prefer North Carolina General Instructor certification.

High level of computer literacy and technical competency, office automation skills; strong time management and organizational skills; ability to multi-task and participate in multiple projects at one time; strong interpersonal and verbal skills to include telephone skills and strong customer service focus; strong writing skills; self-motivating.

Working Conditions:

This job may require working a variety of hours and days, as this is a twenty-four hour, seven days a week public safety operation. Additionally, this position will be responsible for being on-call and responding to after-hour emergencies and/or criminal events. This position will include working in an office environment; working in various medical care facilities; potential exposure to hazardous materials; potential exposure to communicable diseases and/or blood/body fluids; and conducting investigations, vehicle patrols and foot patrols. Travel to FirstHealth facilities required as needed.

Physical Requirements:

Ability to access the entire campus; ability to sit for long periods of time; ability to communicate with other individuals; visual acuity; good manual dexterity; ability to perform repetitive tasks with frequent interruptions, requires some lifting and moving of materials (5-15 lbs); ability to reach over shoulder level/overhead; physical flexibility.

Knowledge, Skills, and Abilities

Considerable knowledge of state and federal laws, local ordinances and policies of the police department, especially relating to arrest, search and seizure, and traffic control.
Knowledge of the application of information technology to the work.
Working knowledge of law enforcement principles, practices, methods and equipment.
Some knowledge of scientific crime detection and identification methods.
Skill in the use of firearms and other police equipment and in the application of self-defense tactics.
Skill in collaborative conflict resolution.
Ability to communicate clearly over radio and other technology.
Ability to operate a computer terminal.
Ability to act with sound judgment in routine and emergency situations.
Ability to present effective court testimony.
Ability to prepare clear and concise activity reports.
Ability to build and maintain cooperative and effective relations with the citizens, coworkers, other law enforcement agencies, and organization staff.

FirstHealth of the Carolinas, Inc.

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